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You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

CHARLES TOWN, W.Va., Dec. 9, 2025 /PRNewswire/ -- (OTCID:PTBS) -- Potomac Bank recently announced it was voted the "best" in the Martinsburg Journal-News 2025 Best of the Best Readers' Choice Awards ...

TROY, Mich.: 4 Dec. 2025 — Mobile apps have transformed the digital customer experience in countless industries with their streamlined, easy-to-navigate interfaces and convenient access. The mortgage ...

Getting your Trinity Audio player ready... Colorado and more than 20 other Democrat-led states are challenging a new Trump administration policy designed to block nonprofit and government workers from ...

The administration of President Donald Trump is making changes to a popular student loan relief program that has helped borrowers across the U.S. The administration issued a new rule on Thursday that ...

A new rule could disqualify certain employers from the Public Service Loan Forgiveness program that are deemed to be engaged in “illegal activities.” By Tara Siegel Bernard The Trump administration ...

Employees of nonprofit organizations that work with undocumented immigrants, provide gender transition care for minors or engage in public protests will have a hard time getting their federal student ...

Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led the rankings with a score of 83, followed by Citizens Bank, PNC Mortgage, ...

The NYSBA has told E-ZPass Customer Service to refund accounts if they were overcharged. Anyone who still has questions about their E-ZPass account and the NYSBA plan can call the customer service ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...