In the Philippines, BPO and AI workers say companies require them to report in person during disasters, citing client demands ...

In this post, you'll find a listing of 30 work from home jobs with benefits. This includes everything from health insura ...

I've had a lot of people ask me recently about phone jobs from home where it's possible to work night shift. This is a b ...

It turns out Maddie’s ( Jennifer Love Hewitt) right that AI can’t do what she and the other dispatchers do at the call center, as seen in the Thursday, January 15, episode of 9-1-1. What’s worse: The ...

The Norristown Hospitality Center received a grace period as nonprofit leaders continue searching for a new place to call ...

AT&T has decided to transition its Johnson City call center to a “work-from-home model,” a company spokesperson confirmed on ...

Call-center job cuts by Charter Communications could be an early indicator of further disruptions to Maine's labor market, experts say. IMAGE / ADOBE STOCK As Charter Communications lays off all 176 ...

So, you’re looking to land your first job in a call center, huh? It can feel a bit daunting, especially if you don’t have any direct experience. People often wonder how to even get past the interview ...

Thinking about a job in a call center but don’t have any direct experience? It’s totally doable. A lot of people get their start in these roles because they offer a chance to learn and grow. The trick ...

PORTLAND, Maine — Charter Communications has announced that it is eliminating 176 positions at its Portland call center as part of a transition to other U.S.-based customer service centers, a company ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

Nearly a dozen alleged gang members were arrested after authorities raided a Miami short-term rental home they were using as a phony bank call center to try to rip off victims, officials said.