Verizon, the U.S.'s biggest wireless carrier, encountered serious technical issues Wednesday that knocked out service for ...

South Korea just reset retail rules: 1-hour delivery is the baseline, stores become weapons and Amazon-style speed alone no ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Dec 11 (Reuters) - Amazon (AMZN.O), opens new tab is developing a "rush" pickup service that would let customers collect orders from its stores within an hour, Business Insider reported on Thursday, ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Light rail service on Sound Transit’s 1 Line was suspended after a train crashed into a car turning onto the railway. Service has resumed, but travelers should expect delays. The car made an illegal ...

TRAVERSE CITY — Beginning Oct. 6, customer service hours at City Offices in the Governmental Center will change to create consistency across all departments. The new hours at the Governmental Center ...

September 23, 2025 Add as a preferred source on Google Add as a preferred source on Google We may earn a commission from links on this page. Did you know you can customize Google to filter out garbage ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

“The customer is always right” — except when you are stuck in a 30-minute drive-thru line, dealing with a missing order, or getting attitude from an underpaid employee who’s just counting down the ...

The customer service phone line for Columbia Utilities will shorten its hours to 7:30 a.m. to 5 p.m. starting Sept. 1, according to a news release from Columbia Utilities. The phone service, available ...