Haibot brings AI-powered IT help-desk to WhatsApp, cutting ticket backlogs at intakeSouth African AI startup Haibot has launched a conversational AI agent that manages the IT support journey – from ...

In this example, software does not disappear. It becomes the execution substrate that agents orchestrate in the background, like the systems of record (the authoritative systems where core business ...

The CRN 2026 Partner Program Guide takes a look at how partner programs changed over the last 12 months to incorporate or support the selling of AI solutions by channel Partners.

ServiceNow has unveiled a series of significant artificial intelligence developments within a short timeframe, signaling a major strategic push. These announcem ...