The storm also brought frigid temperatures to the region. The City of Memphis has opened several warming centers for the ...

It makes all the difference when you find a remote job that offers paid training! Especially if you are new to an indust ...

I've had a lot of people ask me recently about phone jobs from home where it's possible to work night shift. This is a b ...

AT&T has decided to transition its Johnson City call center to a “work-from-home model,” a company spokesperson confirmed on ...

Call-center job cuts by Charter Communications could be an early indicator of further disruptions to Maine's labor market, experts say. IMAGE / ADOBE STOCK As Charter Communications lays off all 176 ...

So, you’re looking to land your first job in a call center, huh? It can feel a bit daunting, especially if you don’t have any direct experience. People often wonder how to even get past the interview ...

Thinking about a job in a call center but don’t have any direct experience? It’s totally doable. A lot of people get their start in these roles because they offer a chance to learn and grow. The trick ...

PORTLAND, Maine — Charter Communications has announced that it is eliminating 176 positions at its Portland call center as part of a transition to other U.S.-based customer service centers, a company ...

Last month in this space, Harvard’s “happiness” expert sparked a reflection on complementary “pillars” of faith, family, friends and work that support deeper human connection in our lives. I was ...

Tampa General Hospital (TGH) entered into a partnership with Hyro to introduce voice AI agents across its patient access and call center operations, integrating the technology with its existing Epic ...

MAULDIN, S.C. (WSPA) – Due to the COVID-19 pandemic, the Samsung call center in Mauldin had to go remote years ago, but today, the city is welcoming the company back to the area. It’s on Brookfield ...