Enforcing basic parking rules should be simple, but some stubborn customers turn it into a battle. One retail worker reminded drivers that handicap spots are off-limits without a proper tag, but one ...

Working with difficult customers can test contractors more than the actual work at hand. One lawn tech showed up to fix a pipe, but when the customer snapped, karma hitched a ride on his hood. You’ll ...

The difficult customer: We have all seen them, most of us have dealt with them and some of us have even been them. The fact of the matter is, as small business owners we all work with customers that ...