Beginning Saturday, Social Security recipients will no longer be served by workers from their local field offices.
The agency cautioned that scammers are contacting people by phone and message while falsely claiming to represent the SSA.
The agency is updating how it manages certain payments and customer service. The Social Security Administration is rolling ...
The SSA reports the average retired worker's Social Security check is $2,074.53 in 2026. Learn what factors determine your ...
The Social Security Administration (SSA) is rolling out a major change to the way it handles customer service.
The Social Security Administration is shifting to a nationalized customer service system starting this weekend, impacting 75 million seniors ...
Data on benefit recipients will now be shared from the Department of Homeland Security — the agency in charge of ICE — to the Social Security Administration.
The repeal of the Windfall Elimination Provision and Government Pension Offset should have restored benefits for everyone. For some retirees, the checks are still coming late or not at all.
Changes like the push to online servicing and introduction of AI on SSA phone lines made it difficult for certain recipients ...
Social Security Administration will shift customer service from local to national on March 7, 2026, raising concerns over ...
Frank Bisignano cited “current litigation” for why he could not provide further details about IRS data sharing with ICE, and he disputed court records detailing how DOGE employees handled data at SSA.