A senior paediatrician has warned that the NHS 111 helpline may not be "safe and effective" for diagnosing illness in young children. Professor Neena Modi, who is president of the Royal College of ...

Coroners investigating 11 deaths have raised concerns about the software used by NHS 111 and 999 call handlers, an investigation has found. Research by the Health Service Journal (HSJ) found that 11 ...

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The call handling service NHS 111 increased the use of ambulance and urgent and emergency care services during its first year of operation, shows a detailed evaluation, published in the online journal ...

Around one in 20 calls made to the healthcare helpline NHS 111 result in unnecessary attendance at emergency care within 24 hours, despite callers having been advised to seek alternative forms of care ...

Coroners have linked 11 patient deaths with safety concerns about NHS Pathways, the clinical software used to triage patients calls to the NHS 111 and 999 services. An investigation by the Health ...