Fast food companies have been experimenting with integrating artificial intelligence into their restaurants, from Flippy the burger-flipping robot at White Castle to dynamic pricing at Wendy's. One ...

The Journal pointed out that a lot of companies have gotten over their skis with AI and are now "pivoting and overhauling." You can't blame them for looking at rote tasks with an eye toward automation ...

Drive-thrus feel casual, but they’re actually tightly timed systems built for speed. Every pause, unclear order, or last-minute change affects not just one car, but the entire line behind it. Most ...

Artificial intelligence is a massive help to everyday processes and work, but over at fast food chain Taco Bell, it is not as effective compared to humans. Taco Bell's management recently admitted ...

Taco Bell’s chief digital officer says the company is having an “active conversation” about when to use and not use AI. The company has apparently rolled out voice AI-powered ordering at more than 500 ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

AMSTERDAM--(BUSINESS WIRE)--Vox AI, the conversational voice AI platform purpose-built for drive-thru and operations automations in quick service restaurants (QSRs), today announced the launch of Vox ...

NEW YORK, Oct 1 (Reuters) - Average drive-thru times at major fast food chains got 29.8 seconds slower in 2020, a survey showed on Thursday, dragged by increased safety protocols and staff turnover ...