This Unexpected Airline Was Just Named the Best in Customer Service—and It’s Not Delta or United

The low-cost carrier has been a pick for many looking for streamlined service—without completely breaking the bank. Southwest ...

Southwest Airlines Partners with Amazon to Enhance Customer Experience by 2028

The partnership with Amazon Web Services (AWS) is aimed at improving the customer experience. By 2028, Southwest will change from a largely on-premises environment to a cloud-based, AI- and ...

Southwest Airlines Gets a Clear Answer From Customers After Major Changes

Southwest Airlines is not the same airline it was even two years ago, as the company has undergone an absolutely massive ...
Morningstar

SOUTHWEST AIRLINES RANKED FIRST BY JD POWER IN CUSTOMER SATISFACTION AMONG ECONOMY TRAVELERS FOR FIFTH CONSECUTIVE YEAR

DALLAS, May 6, 2026 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) has been named #1 in Customer Satisfaction among Economy Passengers in the JD Power 2026 North America Airline Satisfaction ...
Parade

Southwest Airlines Announces Controversial New Partnership

View post: This Tiny Florida Town Just Tied Las Vegas as One of the Most Photographed Places in the U.S. Southwest Airlines has a new partner in its quest to be more tech-savvy. It’s just the latest ...