As CIOs strive to evolve IT from a Solid Utility or Trusted Supplier to a fully integrated business partner, they need the ability to describe IT functions in business terms. Business-IT alignment ...

The concept of "The Matrix" has existed for decades in professional services firms, though it represents a relatively new framework within the legal industry. This powerful approach to understanding ...

Many organizations lack an understanding of how their capabilities deliver value, limiting their ability to adapt as execution and investment pressures mount. New insights from global research and ...

Today many companies attribute their struggles to external factors, such as disruptive competitors, shifting customer preferences or economic headwinds. Yet I've found the real culprit often lies ...