LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leading global customer experience (CX) technology provider, announced the availability of enhanced reporting and journey management capabilities for the ...

Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

ST. LOUIS--(BUSINESS WIRE)--World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, and ACG Business Analytics have established a strategic agreement to ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. Digital marketing has blessed modern marketers with a wealth ...

In today's data-driven world, businesses depend on the ability to transform raw data into meaningful insights. Business analytics is the process that enables organizations to make informed decisions, ...

Ignitho, a US-headquartered Data and AI provider, is recognised by ISG as a Noteworthy Provider in Advanced Analytics ...

Most people regard bank runs as a thing of the Depression-era past, but in 2023, several U.S. financial institutions failed when they experienced unexpected runs on deposits. Taking notice, leaders at ...

The purpose of this course is to introduce and familiarize students with key aspects of Python and R programming languages that are necessary for computation in business analytics. Upon successful ...