And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...

Accountability seems to be one topic every leader can agree on. And yet, it’s also one of the most misunderstood. We all want employees to take ownership, teams to deliver on goals and company ...

Leadership defines culture, and if you want to create a culture of accountability, then it starts with you. You need to model the behaviors that you want to see in your organization. If you want ...