John Jokantas, the head of communications for the county’s 911 center, requested funds to get AI training for his dispatchers. Most people know pilots spend hours on a flight simulator before they ...

The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its ...

DUBUQUE, Iowa (KCRG) - Dubuque celebrated the opening of its new 911 Emergency Communications Center with a ribbon cutting ceremony Thursday, marking the completion of a project the county has ...

Clark State College is launching a program designed to fill a “regional shortage” of 911 dispatchers. The school along with the city of Xenia will launch the 911 Communications Dispatch Academy this ...

Billie Shepperd was planning her daughter Sheila’s 60th birthday party in June 2020 when the phone rang. She had been imagining family members traveling from Washington, DC, to celebrate at the beach ...

After a Lake County Board vote last week over a Sheriff’s Office training funding item sparked a lengthy debate about the county’s 911 consolidation, Sheriff John Idleburg said the office is standing ...

A dispatcher handles a call at the Ada County 911 Emergency Dispatch Center in Meridian in 2020. Ada is one of only two counties in Idaho not part of a new grant to get Next Gen 911, because it ...

A high performing 911 center and positive workplace culture don’t have to be mutually exclusive. That’s the philosophy proven by Director of Pitkin County Regional Emergency Dispatch Center Brett Loeb ...

Ingham County officials approved a plan to hire temporary part-time dispatchers for the understaffed 911 Central Dispatch Center. The Sheriff's Office is prioritizing local applicants with previous ...

MADISON COUNTY, Ala. (WHNT) — Calling 911 during an emergency can save your life, but what if you can’t talk on the phone? That’s where text to 911 comes in. In January 2022, the Alabama 9-1-1 Board ...